To start the connectivity with this channel you first need to request the XML connection with WuBooK directly on the Expedia extranet from the tabs:
WooDoo - Expedia channel supplies this document completely pre-configured: you need only to insert your ID Hotel Expedia (the number identifying the structure on Expedia channel) to obtain the document as the attachment to the email directed to Expedia.
WuBooK needs an Expedia email as the response to this procedure, to initialize the channel and to make it configured.
Expedia Quick Connect
WooDoo connects Expedia throw the Expedia Quick Connect connection (EQC): this is the connection dedicated to the independent hotels or little chains (Expedia Connect, EC, instead, is the connection dedicated to the big chains).
IMPORTANT: on your Expedia extranet, EQC section:
"Rates and Inventory"/ "Expedia Quick connect Settings"
you will achieve the XML connection, throw the channel manager WooDoo, completely on your own, with no duty to send the contract. You only remember to set up the double AR/BR connection: Rated and Inventory update (AR: availability & rates) and BR: booking retrieve.
Restriction & pricing model
Expedia has 3 pricing models:
- Per Day Pricing (PDP),
- Occupancy Based Pricing (OBP)
- Per Person Pricing (PPP) model.
The restrictions that WooDoo sends to Expedia are:
Attention. Note that Expedia can manages the minstay or the minstay on arrival restriction, individually and NOT TOGETHER.
When your account is configured on the Expedia extranet, you can determine if the "minstay" (set up on the extranet, or on the channel manager in this case) should be meant as "MinStayThrought" or "MinStayArrival" (on Expedia, the "MinStayThrought" is exactly the WuBooK "MinStay" and the Expedia "MinStayArrival" is exactly the WuBooK "MinStayArrival").
IMPORTANT: Be sure that you have correctly set the value to the "MinStay" on your Expedia account!
ATTENTION: Any value you set up on WuBook, Expedia will read it as the value of its extranet! If you decide to send on WooDoo the value set up on "MinStay", but on Expedia this value is read as "MinStayArrival", your "MinStay" on WuBooK will read on Expedia as "MinStayArrival"!
For this reason, is strictly recommended to set up on " Channel Preferences" of WooDoo the same type of "MinStay" of the Expedia extranet.
Expedia sell rate or net rate
Properties in Expedia have an automatic function to calculate the final price depending on the configuration:
Sell rate: The price received from the channel manager will remain as received.
Net rate: The price received from the channel manager will be modify by Expedia by adding on top the VAT and its own commissional level.
In the configuration page WooDoo-Expedia it is possible to indicate VAT and Commission level so that WooDoo can calculate these values and send NET prices to Expedia.
ATTENTION. It's possible to set up these values once you have clicked on the TEST button and before clicking on continue.
In this case, if the property uses the NET rate model, the final price in Expedia will match the price in WuBook.
Expedia can ask for allotment or contracted room availability
Expedia has 2 fields for the availability: flexible and base
The Channel Manager manages only the flexible availability, the base availability corresponds to the allotment. On the configuration page of Expedia in WooDoo you can indicate the number of contracted rooms (allotment) of each of your rooms.
In this case the allotment will be substracted off the total availability updated in WuBook so that the addition of the Flexible Availability + Base Availability in Expedia matches that updated in WuBook.
Expedia has minimum and maximum limits on its prices.
By default the price per night cannot be less than 15 euro. It is important you know these limits because, if the channel manager was to send an update with prices above or below the limits - such update will not go through and prices will not be updated!
In Expedia is possible to reconcile (Expedia Partner Central - Accounts - Reconcile) ammounts that are considered as:
- no show
- modification of the reservation
With this function is possible to update the total amount to be charged to the client to avoid having to pay commissions for the wrong amount.
Attention: Reconciling a reservation in Expedia for Non Show doesn´t mean the reservation gets cancel and therefore the availability doesn´t increase automatically! Only reconciling a cancellation will actually cancel a reservation and increase the rooms availability.