In this section you will be able to analyze all reservations that need special attention:

  • Overbookings: Zak automatically detects reservations for which you are missing availabilities, if you click on the violet icon "Work on it", this will redirect you to a page where you can see on the planner which reservations are creating the overbooking and from here you can directly manage them by clicking on the reservation code.
  • Discontinuous Stays: These list of rooms have space in your property but they are not visibile on planning. Maybe to find a room you will need to move other reservations or break the stay.
  • No Shows: list of reservations detected as No-Shows as the check in dates has passed and they haven't been marked as arrived. From this section you can confirm their status of No Show or mark them as arrived.




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